House Clearance FAQs
1. What areas do you cover?
We’re based in Kent and provide clearance services across the county and the surrounding villages. If you're unsure whether we cover your location, just get in touch.
2. What types of properties do you clear?
We clear all kinds of residential properties — from cottages and townhouses to flats and estates. We also handle lofts, garages, sheds, outbuildings, and storage units.
3. Do you offer probate clearance?
Yes, we specialise in probate and estate clearances, working closely with families, executors, and solicitors. We can also arrange for professional valuations to support probate or inheritance tax reporting.
4. Can you clear a house in stages?
Absolutely. We offer flexible, phased clearances — ideal for sensitive situations or when family members need time to sort through items.
5. What happens to the items you remove?
Wherever possible, we donate usable items to local charities, recycle responsibly, and ensure all waste is disposed of ethically and legally.
6. Can you provide a quote before we decide?
Yes. We offer free, no-obligation consultations and quotes, either over the phone, via video, or through an in-person visit.
7. Do you handle sensitive documents or personal items?
Yes. We treat all documents and personal belongings with care. Important paperwork, photographs, and sentimental items are returned to you or destroyed securely upon request.
8. Are you insured and licensed?
Yes. ECK is fully insured and holds the necessary waste carrier licenses to operate legally and responsibly across the UK.
9. How quickly can you clear a property?
In many cases, we can offer next-day or urgent service, depending on availability. We also work to meet estate agent or legal deadlines where required.
10. Do I need to be at the property during the clearance?
Not necessarily. If you've given us access and clear instructions, we can carry out the clearance independently and update you as needed. This is particularly helpful for clients managing estates from afar.